Aqara Smart Lock U100, Fingerprint Keyless Entry Door Lock with Apple Home Key, Touchscreen Keypad, Bluetooth Electronic Deadbolt, IP65 Weatherproof, Supports Apple HomeKit, Alexa, Google, IFTTT, Gray

Very Fast and Reliable
I got the Aqara Smart Lock because it works with Apple HomeKit, and I love the idea of just holding my phone or Apple Watch to unlock my door. It’s super cool and convenient since I always have my phone and Apple Watch with me.Setting it up took a bit longer than I thought it would, but it wasn’t hard—just a little time-consuming. Once I got it up and running, it worked great with Bluetooth. The Bluetooth connection can take a few seconds to connect when I’m close to the lock, so it’s not instant. But once it connects, I can see logs of who opened or closed the door and control the lock.You really need the Aqara hub if you want to check logs or control the lock away from home. I ended up getting the Aqara Smart Hub E1, which is the cheapest one I could find. It took a bit of work to connect it to my Wi-Fi since it only works on 2.4GHz. I had to temporarily disable the 5GHz band on my Eero router, but thankfully, the Eero app made that easy. It disabled the antenna for 30 minutes, which was more than enough time to finish the setup.Make sure you set it up in the Aqara app first before syncing it with HomeKit. I accidentally tried to set it up in HomeKit first, and that caused the Aqara app to not recognize it, so don’t make the same mistake I did!Once the hub was connected, the lock connected super quickly, much faster than with just Bluetooth. You do have the option of controlling the lock with just an Apple HomeKit hub like an Apple TV or iPad without using the Aqara hub at all, but having the Aqara hub is way better. It gives you faster connections and access to all the management tools while away from home, unlike HomeKit, which only lets you lock and unlock it remotely. So if you just care about unlocking and locking while away from home and already have an Apple TV as a hub, then you technically don’t need the Aqara hub as well.Overall, I really recommend the Aqara Smart Lock. It’s the fastest operating lock I’ve ever used, the fingerprint sensor is the most accurate I’ve seen, and it’s been extremely reliable. It has so many ways of opening it that my family finds it very convenient. I love this lock, and I hope it continues to work well for many years.

This lock is solid.
The front is a nice weighty metal, does not feel cheap. The sliding cover that hides the keyhole is sturdy. You wouldn’t accidentally slide it bc it takes a somewhat firm grip on either side to move it. Once lowered, it stays in place until you side it back up, which results in a satisfyingly quiet metal snapping sound.The back cover & knob snap off to install screws and metal connecting plate. You’ll have to take the cover and knob off to replace batteries, also. It’s made of a durable hard material, not metal like the front.The keypad and fingerprint reader are responsive and they make a small sound each time a button is touched. Not loud, I like it. But there’s no way to mute it that I’m aware of. I’ve been using it for 4 days. It has locked and unlocked using my fingerprint everytime without missing. I tried using the PIN and key also and both worked with no problems.Installation is a breeze if you watch the step by step video in the app. (There are no physical instructions in the box.) Comes with 4 AA batteries and extra screws. Once installed, it’s secure, it does not move.CON: The app could be better, it’s plain and clunky but functional. I easily set up fingerprints and PIN using it. You can set up several different profiles, one time use, etc.**I did not connect with Apple/Alexa/Google but you can if you choose to.**

The Aqara Smart Lock U100 is an excellent lock. I replaced a similar lock from a legacy vendor that didn’t work as expected and lacked integration with Apple Home. The legacy lock was also more expensive.The Aqara lock connected seamlessly to my Apple Home network, which was fantastic. I quickly programmed user codes and several fingerprints in just a few minutes. The process was intuitive and efficient. I’ve set it up to lock automatically with Apple Home automation at a specific time at night, while also turning off various lights.The lock looks great and operates smoothly when opening and closing. The keypad works well, allowing me to enter user codes, use the fingerprint sensor, or open the lock with our Apple Watches and iPhones. This versatility is impressive.I’m now considering replacing many of my home security devices with Aqara devices because I’m so impressed with this lock and its integration with Apple Home.I highly recommend the Aqara Smart Lock U100.

I bought this product a few months ago. At first, it worked perfectly fine, and I installed it on my main door. However, after a short while, it started showing errors and stopped functioning properly. The door wouldn’t open or close as it should, and I ended up being locked out several times.Unfortunately, I received no real help or support — only generic replies telling me to update the software online. The customer service is nonexistent. You’ll just be creating problems for yourself if you buy this product. Don’t waste your money — you’ll regret it. My advice is to choose a product that actually provides reliable customer support.