Babysense 5″ HD Split-Screen Baby Monitor, Video Baby Monitor with 2 Cameras and Audio, Night Light, 1000ft Range, Two-Way Audio, 4X Zoom, Night Vision, 4000mAh Battery

Clear image and great connection
The device was very easy to set up. The two cameras were already paired to the parent unit and it comes with two wall mounting kits. This is an amazing price for 2 cameras and a parent unit. Before we moved and had our second kid, we had a Hubble camera that was almost the same price for only one camera. On top of it (Hubble) being over priced, we would constantly have connectivity issues and the camera quality wasn’t nearly as clear as the the Babysense. The VOX feature, split screen, and zoom on this thing are amazing. I also love that I’m able to see the whole room by moving the camera.The only downside of this Babysense monitor, which isn’t really a downside since it was resolved, is that after 1 night of using it the parent unit started making a weird sound (see video). I tried turning it off and on and pressing the reset button on the back, but neither of these things worked. And I also made sure it wasnt coming from my kids’ rooms or the cameras themselves. So I called customer service and the rep, Chris, was great. He was very polite and guided me through some troubleshooting tips. Since we weren’t able to resolve the issue, he ended up sending a new parent unit, free of charge. He said it would arrive in two days, but to my surprise it came in the very next day. Within less than 24 hours of calling customer service, I already had a new parent unit at my front door.Although the first parent unit was defective, I’m still giving a 5 star rating because the issue was resolved in a very quick and easy manner. Their customer service is one of the best I have seen. They also make it super easy to contact them by providing their contact information right on the parent unit so you always have it on hand. I will update this review if any issues arise with the new parent unit.

Love this monitor!
I borrowed this monitor at a friend’s house and loved it so much that we bought one for ourselves. The picture quality is great, the screen is a nice size, and it’s way more quiet (in a good way/not safety concern way) when it picks up sound than the last monitor we used. We haven’t used the split screen function yet but I’m sure it will be great.

3.5 months & it’s useless (updated to 4 stars)
Update: I reached out to babysense directly through the help email on their website. Before I had the chance to ask, they had a new replacement monitor on its way to me. The new monitor was easy to set up and pair to our current cameras and it works just like new (as it should because it is). I do wish that there was a way to extend the battery life. On our optics monitor, we were able to swap out the battery it came with to a larger high capacity battery. That set up lasted us 5+ years and kept its charge much better. BUT, the picture wasn’t as clear and I get that a better quality video feed takes more energy to sustain so it’s not quite apples to apples. Customer service was impeccable and so very helpful in resolving the issue.Original: So very disappointed in this. My sister in law has this monitor too and is also having the same issue. We finally replaced our optics monitor that we had for over 5 years with this one. The picture is better and having split screen was a bonus. But in 3.5 months the unit is unusable and it’s kind of ridiculous that we spent the money on this and it stopped working so soon. The monitor stopped being able to be charged. Obviously I would way rather sacrifice the split screen and clearer view for a monitor like the optics one that will continue working. 5+ years vs 3.5 months. Very frustrating.

I really like this monitor. It has a nice big display which is super sharp, and the HD quality from the cameras is outstanding… even in night vision you can still see every movement no matter how small. It has a great range of additional options such as the night light, sounds and ability to have it display both cameras at once. I should add the range of motion on the cameras plus the 4x zoom (digital) really make it easy to keep tabs on your lil one (or surprise your partner).The “However” for me is… We’ve had this almost a month and one of the cameras has stopped functioning for some reason. The power cables are fine but this camera just doesn’t turn on, despite it working 2 days ago. Could someone get back to me about this otherwise I might have to return it as faulty…[UPDATE!]So I had one camera go on the fritz where it stopped drawing power. Sean from Babysense quickly and efficiently replaced the faulty camera unit at no charge and shipped it next day so we weren’t without our second for long. It was amazing service and I cannot thank them enough for their time and effort to sort this out. A* service.

Funciones de p. madre!Se rompió la que nos regalaron en su momento y decidí mirar otra, miré de la marca que ya tenía, pero no funciona como la anterior, la imagen iba lenta, se trababa… así que la devolví.Compré una 2º, decían que era maravillosa, una pasada… sino estaba en la puerta de la habitación no se veía, literal.Creo que ha podido ser porque los muros son muy gordos y entiendo que un piso o casa convencional las paredes son finas y no hay problema.Decidí a por un 3º y último intento y después de muuuuuucho mirar, está me convenció y cuando vi al fabricante no tuve ninguna duda.Como todo, tiene cosas que cambiaría, posición de botones, prioridad a unos acciones que a otras… pero eso ya es mi gusto personal.