BN-LINK WiFi & Bluetooth Smart Plug, Heavy Duty Smart Timer Outlet Works with Alexa & Google Home Assistant, Remote & Group Control, No Hub Required, ETL & FCC Certified, 2.4GHz WiFi Only, 4 Pack

Easy Set Up!!
Great smart plug. The plugs work amazingly. They are easy to link to your Alexa. I used them to turn my christmas tree lights on and off. The quality and affordability was spot on.

Poor design/hard to reach support
The setup instructions changed, most likely due to an app update for the phone, and led to unnecessary confusion. I had a box of 4 and programmed 3 devices easily. Didn’t need the 4th for a couple weeks. Went and bought 3 more boxes of 4 and started to program them (starting with the 4th one from the original order). I couldn’t complete the setup. Having 12 new ones, I tried them in case the other one was just defective and none of them worked. Went to get support from BN Link and the phone number didn’t work. The website did but didn’t have any different information. Contacted Amazon who only offered a refund. I wanted the product to work and not a refund so I tried email support with BN Link. Went back and forth a few times and their information was confusing. Asked for a way to talk to someone and wasn’t answered. Kept trying to call and finally, one day, the phone not only worked but they answered. They helped me so quick and easy! Turned out something changed and they knew how to help me. The documentation was out of date and they didn’t address the email or phone issues, but at that point I didn’t care. I can now use the devices and am happy but disappointed in the support process and with limited support options by Amazon. In the 3 additional boxes of 4, the instructions were still all wrong and not sure how you expect people to use a product with wrong instructions! At least update the website and make it clear, or provide better support.Noticed some other updates in how they work now and like the new options.If documentation was updated and support was better I would rate higher.UPDATED: just needed support because my schedule stopped working as it had been for a very long time. It took 7 days to get through on the phone after the emails were rejected stating the email address no longer existed. The main page for the support said they are open 24/7 but another page has limited hours. Tried calling during those hours and many days later, they picked up. Trying to work through the problems with the app and the support person hung-up on me in the middle of the call and now it is constantly busy again.These work when they work, but don’t expect a great product or any support. You get what you pay for!

29/06/2020 hasta el momento los 4 han funcionado perfecto, no hay diferencia entre las mediciones de consumo entre ellos, si se va la luz o el wifi, cuando vuelve se reconectan bastante rápido, incluso más rápido que los teléfonos celulares. Faciles de instalar, excelente compatibilidad con google home, se pueden agregar a rutinas de google o la app de Smart life. Solo falta verificar que sean durables, estaré actualizando el comentario.

Tengo 12 de estos enchufes si 12!!!!!! y los he estado usando desde hace ya muchos meses, por su calidad – precio no creo que encuentres algo mejor, yo los uso para todo, literal para todo (Camaras de seguridad, lamparas de escritorio, lamparas de pie, lámparas mata mosquitos, luces de jardin) inclusive las uso para la interperie (donde no se mojen obviamente pero les da el sol y expuestas al polvo) y como si nada, total por el precio lo reemplazas y listo si se daña, super recomendable además fácil de configurar, en 2 min tienes el apagador funcionando, seguiré comprando conforme vaya necesitando.

No he probado muchos Smart plug pero estos me han gustado mucho van dos veces que los compro en paquete y los utilizo mucho. No se si hacen lo mismo que otros pero en estos he encontrado funcionalidades muy útiles al grado de que uno de ellos opera mi Chapa eléctrica de la puerta de mi casa para automatizarla o hacerla inteligente. La calidad es muy buena y el único detalle es que la forma rectangular a veces no se adapta a apagadores dobles o múltiples haciendo que solo pueda conectar el Smart plug porque tapa las otras salidas. La terminar no es giratoria por lo que no hay mucho que hacer en ese tema y veo que la gama de smart plugs son muchas y hay otros más pequeños pero no se si pueden hacerse todas las cosas que hace esté como programar funciones ej al prender físicamente o por dispositivo se quedará prendido tanto tiempo y después de esperar se apagará solo y cosas de ese tipo. Por el precio han sido económicos y por lo que hacen han sido una buena compra. Conviene comprarlos cuando vienen en paquete y no individuales y estoy seguro que te servirán enormemente. Si los volvería a comprar una y otra vez.