ECOVACS DEEBOT T50 MAX PRO Omni Robot Vacuum and Mop, 18,500Pa Suction, 18mm Auto-Lift, ZeroTangle &TruEdge 2.0, AIVI 3.0 Obstacle Avoidance, Auto Hot Water Mop Wash/Dry/Refill, Self-Emptying

Great product, highly recommended!
Updated to five stars on April 8, 2025.Ecovacs sent me another unit and this one is amazing. It seems the units I had to return may have been a part of a bad batch. The new unit has triggered zero error messages for the past few weeks, cleans and mops amazingly well after quickly scanning and mapping my rather large house in less than 30 min.The AI is responsive and well implemented.The best part, and the ultimate reason I stuck with Ecovacs, is the level of support I received, and the commitment to resolve my issues, which is super rare these days.A bit of constructive feedback on the Ecovacs app:- The cleaning log currently only reports each session as “Rooms Cleaning”, along with duration of sq footage of each job. It would be substantially more useful if the log included which room(s) were cleaned in each job and what type of cleaning was done (i.e. Vac, Vac and Mop or Mop after Vac).- The bugs I reported in my original review are still yet to be fixed.Overall, I am impressed with the X8 Pro Omni and would highly recommended.Original review:I really wanted the Ecovacs Deebot X8 Pro Omni to work. Unfortunately, it turned out to be a disappointment and I would not recommend it.I saw the Deebot X8 Pro Omni at CES in January and bought it as soon as it became available on Amazon in February. Out of the box, the unpacking and setup experience was seamless and I was very impressed. The bot very quickly scanned and mapped my rather large house with little corrections. The app is pretty intuitive and I very quickly figured it out.The problems started on Day 2 of using the Deebot. It started throwing a “Bumper Stuck” error for no reason. It would do that 8 or 9 times per run regardless of whether it was vacuuming or mopping. Each time the bot was not actually stuck under furniture in any way, just sitting there waiting to be reset. To get it to continue, I would need to bump the bumper as instructed in the app, and then push the button on the bot to continue. For a modern top-of-the-line Ai-enabled bot that is supposed to vacuum and clean the house without intervention, this was a terrible experience. It is virtually impossible to leave this machine to finish the job on its own without having to bump it and reset it every few minutes.In fairness, Ecovacs email support was pretty responsive. I contacted them and they asked me to reset the bot to factory settings, then start over. That didn’t help, unfortunately, as the bot kept throwing the same “Bumper Stuck” error every few minutes after reset.At some point, a piece of plastic fell out of the machine. I sent a picture to Ecovacs support and they determined that the broken piece could be causing the “Bumper Stuck” problem. Ecovacs offered to send me a replacement unit, but would not specify timeline and I decided to return it to Amazon instead as it was faster and more convenient.I immediately purchased another Deebot X8 Pro Omni as I thought the first one was just bad luck getting a defective unit. On Day 2 of running the new unit, the same exact issue started happening. “Bumper Stuck” error every few minutes without the bot actually being stuck in any way.I contacted support again and they offered to send me another replacement, without committing to a timeline again.I decided I’d had enough of unpacking, packing and repacking Deebots, so I returned it through Amazon again and have since purchased a different brand, which should be delivered in the next few days.I do like Ecovacs as a brand, but it seems they may have released the X8 Pro Omni a bit prematurely. The product needs a lot more testing to deliver to expectations. In addition to the issues described above, I discovered a few more bugs while going through the process of troubleshooting.- The app has a couple of areas that reach a dead-end blank screen, forcing you to completely kill and restart the app to get out.- When the station’s dirty water tank is full, instead of showing a message to empty it, the app throws a “Robot dirty water box error” with instructions to pull the box from the bot and “clean it”. Well, the dirty water box on the bot is full simply because the station’s dirty water tank is full, not because it has malfunctioned, and you need to find that out by trial and error.Bottom line, not ready for prime time. I’d wait for this product to mature a bit before purchasing.

Way too many issues, buggy software, and the extra “PRO” oscillating mop has stopped oscillating.
The pros:It vacuums and mops, doesn’t really do either all that well but it’s good enough for maintenance but you’ll still need to do a deep clean from time to time (especially mopping), so it cuts down on the work my wife needs to do.Cons:The programming/software needs a lot of improvement!The map feature is ridiculous to try and zone, we managed to make it work but it’s not how we want it because the program would not let us end a room where it should end. It’s not very user friendly.The Deebot regularly can’t find the base after cleaning. I’ve witnessed it run over the base several times while vacuuming (I suppose it’s not a shape it recognizes to avoid), but can’t find it when it’s time to charge.It also has issues knowing which floor it is on, I sure wish there was a way to tell the app which floor it is on instead of the need to use the locate button, which rarely works.It runs out of battery and has to return to the base but can’t find it, then you have to go and find where it ended up, you’ll really enjoy this if you like playing hide and seek.The cleaning path isn’t logical at all, it will clean one room, then go to the other end of the house to clean another room, then come back to where it started to clean an attached bathroom, then go back to the other side of the house for another room. This is probably why it regularly runs out of battery before finishing.More times than not, it can’t locate itself even with strong wifi, so I have to use the auto start feature and hope it figures out where it is, which really stinks when I just want to vacuum one area.Even when it figures out which floor it is on and starts cleaning it shows the charging unit in the wrong part of the map. How is this possible, it starts at one point and knows it was charging there but then shows the charging station on the other end of the house. Then, the robot can’t find the charging station later.The programming could be MUCH better and I certainly would like to see more firmware updates showing the company is working on some of these issues.We paid extra for the mob attachment and the Deebot drops the attachment every now and then.We paid extra for the mob attachment and the Deebot drops the attachment every now and then, we haven’t been able to figure out why. We know it’s attached securely but it will just drop it while cleaning.Our laundry room is tiled and is beige with an erratic brown splotched pattern. The Deebot can’t tell the difference between the brown pattern and cat poop. It’s spread poop all over the tile floor more than once.Lastly, we still have to vacuum regularly because the T8 isn’t nearly as powerful as our whole house system but my wife is a bit of a clean freak and appreciates it for the maintenance aspect. Just know that a deep clean is still necessary on a regular basis and you’ll still need to vacuum stairs!Update:We are at the point where we have some sort of issue every time we run it now. I really should give it one star but am giving it two because my wife loves having her vacuuming cut down even if the Deebot is a pain to work with. I wish I would have gone with another brand, this will be the last Deebot product I purchase unless they are able to fix some of the issues. The location service is a big part of the frustration!Update 6/11/2021 – Our Ecovac has been so irritating, one thing after another – programming is horrible, the unit can’t find the charger, get’s stuck spinning in circles with no obstacles around, and now the oscillating “PRO” attachment has stopped oscillating. Support is a joke, do yourself a favor and shop a different brand.

I wasn’t really sure what to expect when we got this, i was just hoping it would save a bit of time. I run it about 2-3 times a week and have it mop once a week. It does an amazing job, the house feels so much cleaner as its running regularly. Its mopping function is excellent! I do find it can get stuck on cables etc so you need to be mindful about placing zones it can’t go into or moving cables. My cats sometimes leave toys out during the day and it will push them around the house as well. Once a month i sweep areas it can’t reach and that’s it! Overall, amazing purchase!

Ya llevo un mes utilizando a este robotito(T5).Lo que puedo decir es que funciona excelente, por su pequeña estatura cabe muy bien bajo las camas y otros muebles donde no se puede barrer con facilidad.El mapeo que hace es muy bueno, ya que se pueden fusionar áreas y determinar cuál es la sala o donde empieza la cocina, por ejemplo. En este punto de repente ha fallado un poco, pero nada grave, después lo vuelve a grabar y ya queda todo perfecto.En conclusión, es un muy buen producto, te mantiene la casa siempre limpia de polvo y demás partículas.Respecto al envío, llegó en perfecto estado y mucho antes de lo que se había indicado.