Keurig K-Cafe SMART Single Serve K-Cup Pod Coffee Maker, Black

Great machine for the mechanically impaired
My husband says it’s like waking up in Italy every morning. What I appreciate about this machine is the ease of use. We didn’t have to buy, and get training on, a fancy Cappuccino machine with steam frothers and such. This Keurig does a terrific job and also makes a plain old cup ‘o Joe, if that’s on the menu.

Indespensible – I Like It Much More Than I Dared To Hope
I’ve been a keurig user for 20 years or so. Each machine has lasted me 4-5 years or so, but they are inexpensive enough to replace. I developed a love of lattes just in the past 5 years or so (which I usually bought from either Starbucks or Dutch Bros), so when my last Keurig stopped working, I jumped on this machine. I’ve had it for 9 months now and I really love it. Yes, I realize that it’s not for someone who likes the primo upscale experience of drinking a old-school latte. But that’s never been me anyway. So this thing is perfection.Pros:I Can make a latte in a few minutes with very little effort on my part. Just pour in the milk, add the k-cup, turn it on and walk away. I even upped my game now to use homemade plant-base milk, and bought some flavored syrups. I’ve made lots of hot lattes and have more recently made some cold ones too. Hot or cold, I really like the taste of my creations, and they are also very inexpensive to make.Cons:It’s often needlessly fussy. I put the k-cup in before turning it on… it refuses to work. I pour in milk and instruct it to whip it up cold or hot, and it just sits there impassively like it’s mocking me (then suddenly springs to live minutes later). I also wish you could just tell it to do a double-shot without having to pretend to be putting in a new k-cup, starting it back up, and waiting. Grrr. In summary, the controls are fussy, inefficient and unintuitive, but you get used to them (eventually!) so I’m not even going to deduct a point.

Pretty nice unit, problematic support site, cleaning guide is on their site on video only.
First of all, it’s a pretty nice unit. It makes good coffee. There’s a cardboard fold-out on how to do basic things like making coffee, latte, and cappuccino, which is easy to follow. However their support site seems to have a problem with VPNs and they rejected our connection on three different browsers. We called Customer Support and had to get a link emailed to us to be able to register the warranty and to get to the care guide videos on how to de-scale the coffee maker. The “care guide” is video only, there is no written care guide. No PDFs on basic care.Now, I know how to clean out a coffee maker with a vinegar solution, so all I really wanted to do was to get their recommendations on what to use and how often to do it. I didn’t expect access issues getting there.We can log on to Amazon, eBay, and all the major shopping sites without issues, so their support site (in my opinion) is improperly configured. They did say they “suggest using Chrome Browser.” Sites designed for a specific browser or which are not able to handle use of a VPN (again in my opinion) show lazy site design. It also would not have been a major effort for them to include directions for basic care such as de-scaling, in downloadable format on the site, or even printed and included in the package.Okay, I admit this was an entitled, first world problem and I have different expectations. I didn’t want to jump through hoops to read up on how to care for a new appliance.

Apis de um mes de transporte o produto chegou em uma caixa genérica (não a caixa do fabricante) sem manuais. Mostrva sinais de uso e marcas, o wifi não funcionava e reiniciava constantemente. Não sei como é possível o comércio de produtos usados e danificados pelo Amazon. Tive que retornar o pacote. Não deu para testar.

Love this coffee maker. Separate milk steamer works like a dream. Easy to use and clean