Canon imageFORMULA R40 – Office Document Scanner, Windows and Mac, Duplex Scanning, Easy Setup, Scans a Wide Variety of Documents, Scans to Cloud

Nice scanner that actually works well on Windows 11
Ok I didn’t want to buy a new scanner. Really. I absolutely love my Fujitsu scanner which I have had for decades. It looks it too, plenty of wear, but worked like a charm. But then along comes Windows 11. Well the Fujitsu ( now somebody else bought them) driver works so poorly to the point I gave my lovely Fujitsus away. The new Fujitsu scanners are even worse, they want you to connect wirelessly but are so unstable you need to reinstall the drivers constantly. This Canon solves all those problems. It’s happy being connected by USB and the software is OK even though it looks like a refugee from Windows 3.1 days. But here’s the big plus. The canon never ever feeds more than one sheet no matter how bunched up they are, that’s way better than my old Fujitsu. It outputs the same .pdf format files reliably and flips them around if you fed it upside down. No complaints. I have not tried wireless because I value the little sanity I have left.

Ludicrous Mac support
I have a Mac running the current MacOS, Ventura. This OS has been around since October 2022, not exactly new by OS standards.According to the Amazon product page, this scanner “includes easy-to-use CaptureOnTouch scanning software (Win and Mac).” This short quote contains multiple lies. First, the software is not included. No big deal–the Setup Guide in the box told me to get software from the Japanese Canon web site, which merely asks me if I want Win or Mac. After downloading, installing, and a complete fail, it turns out that the software I downloaded from Japan does not work on Ventura.Canon, how hard would it be to update the Japanese site with a sentence pointing out this major problem?It turns out that the US Canon site has software that they say works on Ventura. I downloaded and installed it. It didn’t work, probably because of files left over from the wrong software. I looked in the Canon forums, where a guy from Canon named Arthur wrote that I have to uninstall the wrong software; however, Arthur doesn’t bother to tell me how many files there are, what the filenames are, which folders they are in, or how to do that; their installer doesn’t uninstall like well-written ones do. Then Arthur wrote to install the most recent software. That didn’t work either.I then spent more than an hour on the phone with Kevin in support, who was very patient and walked me through many uninstalls, reinstalls, and restarts, many of which were in conflict with the installer instructions. After all this, some scanning was possible! However, the scanner remains unusable and will be returned because it will only complete a 3-page job after 2-3 restarts of the scanner and 2-3 restarts of the software, with the same two error messages recurring.

Muy bueno, tan bueno que quise comprar otro y ya está mucho más caro! Me gustaría que me lo dieran al mismo precio, ya que lo compré hace un mes, y ahora cuesta 2500 pesos más caro aprox

ITS A VERY NICE SCANNER, I USE IT FOR MY PHARMACY IN CANADA. VERY FAST OR IT COULD BE LITTLE SLOWER TO SCAN IF WE NEED HIGHT QUALITY IMAGE. SCANS ON BOTH THE SIDES, THESE ARE THE PROS AND THE CONES ACTUALLY MY SYSTEM IS FILLWARE AND THEY DON’T CONSIDER IT AS THE BEST SCANNER FOR THEIR SOFTWARE, IT WOULD GLITCH SOMETIMES AND NEED TO CALL MY HARDWARE GUYS TO FIX IT. SO FAR IF IT IS USED FOR HOME OR SMALL BUSINESS , I WOULD RECOMMEND IT.